SIZE GUIDE
SHIPPING POLICY
ALL ORDERS FROM LICKRIKA.COM ARE DISPATCHED FROM LONDON, UK.
DELIVERIES ARE MADE MONDAY TO FRIDAY.
ALL ITEMS, EXCEPT MADE-TO-ORDER PIECES, WILL BE SHIPPED ON THE SAME OR NEXT WORKING DAY FROM THE DATE OF PURCHASE.
ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH THE SHIPMENT TRACKING NUMBER.
PLEASE NOTE A SIGNATURE IS REQUIRED TO RECEIVE YOUR ORDER.
PLEASE ENSURE ALL BILLING AND SHIPPING DETAILS ARE CORRECT WHEN PLACING YOUR ORDER, AS WE CANNOT REDIRECT SHIPMENTS ONCE DISPATCHED.
WE ARE NOT LIABLE FOR ANY LOST OR MISPLACED ITEMS ONCE DELIVERY HAS BEEN SIGNED FOR.
FOR UK DELIVERIES
FREE DELIVERY FOR ALL ORDERS.
SHIPMENTS OUTSIDE OF THE UK
ALL DELIVERIES ARE SUBJECT TO DELIVERY COSTS THAT WILL BE QUOTED AT CHECKOUT. ALL COSTS ARE TO BE PAID BY THE CUSTOMER.
ANY CUSTOMS OR IMPORT TAXES ARE NOT INCLUDED IN OUR PRICES. PLEASE BE ADVISED THAT PAYMENT OF IMPORT TAXES AND DUTIES ON YOUR ORDER IS THE RESPONSIBILITY OF THE RECIPIENT.
WE ARE NOT RESPONSIBLE FOR ANY DELAYS CAUSED BY DESTINATION CUSTOMS CLEARANCE PROCESSES. WE CANNOT TAKE RESPONSIBILITY FOR ANY PACKAGE ONCE IT IS IN YOUR COUNTRY.
IF YOU ENCOUNTER ANY ADDITIONAL ISSUES WITH CUSTOMS OR IF LOCAL AUTHORITIES REQUIRE DOCUMENTATION OR FURTHER DETAILS, PLEASE CONTACT INFO@LICKRIKA.COM FOR MORE INFORMATION.
RETURN POLICY
WE HAVE A 14-DAY RETURN POLICY, WHICH MEANS YOU HAVE 14 DAYS AFTER RECEIVING YOUR ITEM TO REQUEST A RETURN.
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE IN THE SAME CONDITION THAT YOU RECEIVED IT: UNWORN OR UNUSED, WITH TAGS, AND IN ITS ORIGINAL PACKAGING. ANY PACKAGES RETURNED DAMAGED OR IN POOR CONDITION WILL NOT BE REFUNDED. YOU’LL ALSO NEED THE RECEIPT OR PROOF OF PURCHASE.
THE SHIPPING COST AND DUTIES FOR THE RETURN MUST BE PAID BY YOU. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.
TO START A RETURN, YOU CAN CONTACT US AT INFO@LICKRIKA.COM.
PLEASE NOTE THAT RETURNS WILL NEED TO BE SENT TO THE FOLLOWING ADDRESS:
LICKRIKA
343-344 ARCHES BECK ROAD, LONDON, E8 4RE, UNITED KINGDOM
IF YOUR RETURN IS ACCEPTED, WE’LL SEND YOU A RETURN SHIPPING LABEL, AS WELL AS INSTRUCTIONS ON HOW AND WHERE TO SEND YOUR PACKAGE. ITEMS SENT BACK TO US WITHOUT FIRST REQUESTING A RETURN WILL NOT BE ACCEPTED.
YOU CAN ALWAYS CONTACT US FOR ANY RETURN QUESTIONS AT INFO@LICKRIKA.COM.
DAMAGES AND ISSUES
PLEASE INSPECT YOUR ORDER UPON RECEPTION AND CONTACT US IMMEDIATELY IF THE ITEM IS DEFECTIVE, DAMAGED, OR IF YOU RECEIVE THE WRONG ITEM, SO THAT WE CAN EVALUATE THE ISSUE AND MAKE IT RIGHT.
EXCEPTIONS / NON-RETURNABLE ITEMS
FOR SAFETY AND HYGIENE REASONS, PLEASE NOTE THAT WE DO NOT ACCEPT RETURNS ON JEWELLERY, SOCKS, SWIMWEAR, OR UNDERWEAR. PLEASE GET IN TOUCH IF YOU HAVE QUESTIONS OR CONCERNS ABOUT YOUR SPECIFIC ITEM.
UNFORTUNATELY, WE CANNOT ACCEPT RETURNS ON SALE ITEMS.
EXCHANGES
WE ONLY REPLACE ITEMS THAT ARE DAMAGED OR DEFECTIVE, OR IF YOU WOULD LIKE TO EXCHANGE FOR A DIFFERENT SIZE. IF YOU WOULD LIKE TO EXCHANGE IT FOR THE SAME ITEM, PLEASE EMAIL INFO@LICKRIKA.COM WITH YOUR ORDER DETAILS. ALL SHIPPING FEES INCURRED FOR EXCHANGES ARE THE RESPONSIBILITY OF THE CUSTOMER.
EUROPEAN UNION 14-DAY COOLING-OFF PERIOD
NOTWITHSTANDING THE ABOVE, IF THE MERCHANDISE IS BEING SHIPPED INTO THE EUROPEAN UNION, YOU HAVE THE RIGHT TO CANCEL OR RETURN YOUR ORDER WITHIN 14 DAYS, FOR ANY REASON AND WITHOUT JUSTIFICATION. AS ABOVE, YOUR ITEM MUST BE IN THE SAME CONDITION THAT YOU RECEIVED IT: UNWORN OR UNUSED, WITH TAGS, AND IN ITS ORIGINAL PACKAGING. YOU’LL ALSO NEED THE RECEIPT OR PROOF OF PURCHASE.
REFUNDS
WE WILL NOTIFY YOU ONCE WE’VE RECEIVED AND INSPECTED YOUR RETURN, AND LET YOU KNOW IF THE REFUND WAS APPROVED OR NOT.
IF APPROVED, YOU’LL BE AUTOMATICALLY REFUNDED ON YOUR ORIGINAL PAYMENT METHOD WITHIN 10 BUSINESS DAYS. PLEASE REMEMBER IT CAN TAKE SOME TIME FOR YOUR BANK OR CREDIT CARD COMPANY TO PROCESS AND POST THE REFUND.
IF MORE THAN 15 BUSINESS DAYS HAVE PASSED SINCE WE’VE APPROVED YOUR RETURN, PLEASE CONTACT US AT INFO@LICKRIKA.COM.
CARE INSTRUCTIONS
TO PRESERVE THE QUALITY OF YOUR ITEM, PLEASE HANDLE IT WITH CARE.
PLEASE REFER TO THE CARE LABEL INSIDE THE GARMENT FOR DETAILED INSTRUCTIONS.